PrivacyPolicy

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, company name
• Project Details: Website requirements, business information, project specifications
• Communication Data: Messages, feedback, support requests
• Newsletter Subscriptions: Email preferences and interests
• Payment Information: Billing address (payment processing handled by secure third parties)

Technical Information

• Website Analytics: Page views, session duration, referral sources
• Device Information: Browser type, operating system, screen resolution
• Performance Data: Core Web Vitals, loading times, user interactions
• Project Data: Website URLs analyzed, technical metrics

2. How We Use Your Information

We use your personal information for legitimate business purposes, including:

• Service Delivery: Providing web apps, automation, and AI creative services
• Communication: Responding to inquiries and project updates
• Lead Qualification: Assessing project fit and requirements
• Marketing: Sending newsletters and service updates (with consent)
• Analytics: Improving website performance and user experience
• Legal Compliance: Meeting regulatory and tax requirements

3. Legal Basis for Processing (GDPR)

4. Cookies and Tracking

We use cookies to enhance your browsing experience and analyze website performance:

You can manage cookie preferences through our cookie banner or browser settings.

5. Data Sharing and Third Parties

We work with trusted service providers to deliver our services:

• Email Services: Resend/SendGrid for transactional emails
• Analytics: Google Analytics for website statistics
• Cloud Hosting: Vercel for website infrastructure
• Payment Processing: Stripe for secure payment handling
• CRM Systems: HubSpot/Salesforce for client relationship management

All third parties are bound by data processing agreements and GDPR compliance requirements.

6. Your Privacy Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy:

• Client Project Data: 7 years (tax and legal requirements)
• Marketing Communications: Until unsubscribed + 2 years
• Website Analytics: 26 months (Google Analytics default)
• Contact Form Inquiries: 3 years from last contact
• Project Reports: 1 year unless client relationship established

8. Data Security

We implement appropriate technical and organizational measures to protect your data:

• SSL/TLS encryption for all data transmission
• Regular security updates and vulnerability assessments
• Access controls and employee privacy training
• Secure cloud infrastructure with enterprise-grade providers
• Regular backups with encryption at rest
• Incident response procedures for data breaches

9. International Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA). We ensure adequate protection through:

• EU-US Privacy Shield certified providers (where applicable)
• Standard Contractual Clauses (SCCs)
• Adequacy decisions by the European Commission
• Binding Corporate Rules for multinational service providers

10. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete such information.

11. Contact Us & Data Requests

12. Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with your local data protection supervisory authority:

• UK: Information Commissioner's Office (ICO) - ico.org.uk
• EU: Your national data protection authority
• US: Federal Trade Commission (FTC) - ftc.gov

13. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will:

• Post the updated policy on our website
• Update the "Last Updated" date
• Notify you by email for significant changes (if you're subscribed)
• Provide 30 days notice for material changes affecting your rights